How Automated AI Follow-ups Can Transform Your Law Firm

The Modern Law Firm series delves into how AI can streamline your law firm — whether it’s by saving you time and money, eliminating mistakes and redundancies or making your workflow more efficient. 

For years, the legal industry has embraced artificial intelligence (AI). According to the American Bar Association, firms have incorporated AI into their practice “despite their traditional resistance to technology.” 

And it’s a good thing, too, because among its many benefits, AI can reduce attorney stress and frustration — something that plagues the field. An Axiom survey found that almost 80% of in-house lawyers feel stressed or burned out. And while AI may not eliminate all stress, it can complete tedious tasks like “document review, proofreading and legal work,” which can then give “attorneys more confidence in the results,” according to the ABA. 

Learn more about the benefits of AI and how Noodle can help your law firm.

5 Benefits of AI for Your Law Firm

AI is changing the way we work. It’s a collaborative tool that can enhance one’s work. Here are a few benefits:

Saves Time

Tasks that can take a person hours to do, AI can do in a few minutes, which can give you more time to focus on other parts of your case. For example, if your legal aide provides updates to clients throughout a case, they can now use that time to conduct research. 

Eases Mental Burden

AI can ease mental burden because it handles tedious, repetitive tasks. It also can give legal teams an extra sense of security since it can essentially have another set of eyes looking over documents. 

Ensures Accuracy

AI isn’t human, so it’s prone to fewer mistakes that can happen because of boredom or distraction.

Keeps You Organized

AI can help you remain organized as you juggle several cases and deadlines. It can help you prioritize the most important tasks and ensure you don’t miss an important date. 

Improve Client Relations

Not only can AI keep your clients informed, it also gives you more time to give them more individual attention. 

How Noodle AI Follows Up With Clients

Following up is a necessary part of a legal team’s work. Whether you need more information from a client or to provide an update, follow-ups can push a case forward. But following up can take time, and as a busy professional juggling several pressing tasks, it can be easy for one of these follow-ups to fall by the wayside. 

That’s where Noodle comes into play. Noodle offers a suite of tools that can take follow-ups off your to-do list. Noodle users report saving an average of four hours in paralegal work and three hours in lawyer work. 

Here is how Noodle can follow-up with your clients:

Client Intake

When your client signs their contract, Noodle can prompt them to start their case by asking them to fill out the client intake form. Unlike a person who only works a set amount of hours a day, Noodle AI can provide this information at any time.

Invoices

Law firms aren’t always quick to invoice clients. Noodle AI can send invoices to clients and then follow-up to remind them. This is an important part of the job, and Noodle can simplify it by handling it for you altogether. 

Questionnaires and Government Forms

If you need clients to fill out forms, Noodle can prompt them to do so. Noodle AI shows clients exactly what they need to complete in an easy-to-digest manner. 

Updates

While providing updates is helpful to clients, it’s not always feasible for lawyers and other legal professionals because of their number of responsibilities. Noodle AI can give clients updates as their case progresses, which can give them peace of mind and help them feel as though they are a part of every step in the process.