Types of AI Tools That Can Help Your Law Firm

The Modern Law Firm series delves into how AI can streamline your law firm — whether it’s by saving you time and money, eliminating mistakes and redundancies or making your workflow more efficient. 

Artificial intelligence has the potential to transform many industries, including law. Read on to learn about what kinds of tools can be an asset to your law firm.

Why Add AI to Your Law Firm’s Workflow

While artificial intelligence can’t connect with your clients on a human level, it can help make law firms’ workflows more efficient. Here are a few benefits of incorporating AI:

Fewer Errors

Humans make errors—it’s part of what makes us human. But AI doesn’t have this issue. It won’t accidentally skip a box or lose focus while completing a monotonous task. 

Faster Turnaround Times

AI can help speed up your work—for example, filling out forms—so you can take on more clients or use that time to tackle harder challenges. 

Quicker Responses

With the use of AI, your clients can receive more timely responses from you. For example, a chatbot can answer questions at any time of the day, even if you’re away on your lunch break or wrapped up for the day. 

6 Tools to Help Your Law Firm Operate More Efficiently

Here are a few tools you can start implementing today: 

Meeting scheduler

Scheduling time can get complicated and can take time. A meeting scheduler, a feature Noodle offers, can make this process easier and faster. Plus, as it pulls from your schedule to provide your availability, you can also avoid double booking yourself.

A scheduler is also a good way to offer informational sessions to potential clients. 

Chatbot

A chatbot can offer your clients additional information at any hour of the day. Noodle’s chatbot can redirect and help solve simple issues with clients. And even for problems it doesn’t have answers to, it can address clients instantly and let them know what the next steps are. 

Reminders

Looping in your clients at every turn may not be feasible for a legal professional juggling many deadlines and cases. But AI can send all clients reminders for different situations. 

For example, Noodle AI can send updates when there are new updates on their case or when they need to provide new information. Noodle can also remind clients to leave you reviews and pay for services—meaning you don’t have to chase down clients anymore. 

Caselaw finder

A caselaw finder can save you time finding the right cases. This can help with your research or guide how you approach a case. 

Case predictor 

When you gather information from a client, you may already be trying to assess whether you can win that case. AI can more accurately determine if a case like yours can win, which can inform whether it makes sense for you to take on that client. 

Writing tools

Writing is an important skill in the legal industry, but not everyone feels confident in their own abilities. A writing tool can pick up simple mistakes (like verb-noun agreement or passive voice) and offer suggestions to make your writing clearer and easier to understand. 

3 Tips for Protecting Your Clients

As a law firm dealing with sensitive information, you must protect your clients’ personal details. Here are a few ways to do that: 

Inform Your Clients

Let your clients know that you are using AI systems so they are aware of what tools you are using and how. Transparency is important.

Review AI’s Work

AI does not make mistakes in the same ways humans do, but it’s necessary to review its work so that if there is an error, it doesn’t delay your client’s case. 

Keep Bias and Discrimination in Mind

AI can have biases against disadvantaged groups, so ensure that you’re using systems that do not unintentionally discriminate against anybody,